Left Hand Studio Limited are committed to protecting and respecting your privacy whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA).
How we use your personal information
We will only use your personal information for the following purposes:
- To provide you with details of our product ranges, services and promotions
- To process orders from you for goods and services
- To deal with any enquiries we receive from you
- For the purpose of any corrective action (including a product recall) which may be required in respect of any products we supply to you
- To comply with applicable laws, regulations and rules
- To notify you of changes to what we do
In connection with the above we may disclose or share your personal information with third parties that perform services on our behalf such as: Royal Mail or other couriers and Payment Providers. We will never share or sell your personal data for marketing purposes.
Our legal basis for these uses of your personal information may include that (a) it is necessary for our legitimate interests in operating our business and or providing you with goods and services, and or (b) it is necessary for the performance of contracts to which you are a party with us.
Who are we
In this privacy policy, the terms ” we “, ” our “, and ” us ” are used to refer to Left Hand Studio Limited.
The controller of your information for the purposes of the Data Protection Laws Left Hand Studio Limited .
DATA CONTROLLER
Left Hand Studio Limited
Company No 12883989
Keeping in touch with you
From time to time we would also like to keep in touch with you, to provide you with details of new products and any forthcoming events that we are promoting.
If you would like to unsubscribe you may do so at any time using the the link in the footer of any email sent. Please note: if you unsubscribe we may still need to contact you with important transactional information related to your order.
Your rights in relation to your personal information
You have various rights under the data protection law regarding the processing of your personal information, including rights to:
- Request access to personal information we hold about you and details of our processing of your personal information;
- Request us to correct any inaccurate information;
- Request us to delete personal information in certain circumstances
- Receive your personal information in a form suitable for transmission to a third party;
- Lodge a complaint with the UK Information Commissioners Office
You can make a written request to us in relation to these rights at any time by contacting
Data Protection: J & S House, Unit A, Denton Drive, Northwich, Cheshire, GB, CW9 7LU.
Alternatively you can email us info@st95.com.
Any information to which you are entitled will be provided within a reasonable timeframe.
Keeping your data safe
We understand how important keeping your data safe is we will take the upmost care and steps to protect it.
All transactional areas of our website are protected with “https” technology.
Access to your personal accounts are password protected.
We are constantly monitoring and updating our systems for possible vulnerabilities and online attacks.
How long will we keep your data?
Orders – on completion of an order we’ll keep your data for six years to comply with our legal obligations.
Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.